Looking To Expand or Start Your Career?

Empire Technologies was established in 2005. Today, Empire Technologies deploys systems and manages projects for various Telecom Carriers, Prime Contractors and their customers.

WHY JOIN US?

We have a proven track record for success by working with businesses to:
• Providing the best solutions
• Offering the best prices
• Assigning one main point of contact for each account

We believe that if our client succeed in their Businesses, then we succeed.

Current Open Positions

KRA Lead Service Technician

Seeking Full Time KRA Lead Service Technician to Join Our Team.

Job Description

Key Result Area

Seat Function: Lead Service Technician

Report to: Total Care Service Manager

Work Hours: Full time, Typical Hours Mon-Fri 7am-4pm, Overtime and after hours required occasionally.

Pay: TBD based on experience/ask HR

Mission: The focus of this position is to ensure Customer satisfaction through on-site Total Care Service.

Roles:

• Complete On site Total Care Services
• Interface with TCS Customer and Communicate with Team Often and Early
  • Ask Clarifying Questions
• Document Closeout, Notes, Pictures, Time, Checklists in D-Tools
• Determine Root Causes and recommend Long Term Solutions
• Assist In generating sales opportunity

Measurables:

• Gather weekly Sales Opportunities to be greater or equal to 1
• Weekly Issues Resolved on the first trip to be greater or equal to 90%
• Contact one candidate a week to help build the company hiring pipeline

COMPANY GROWTH GOAL: 35%

Apply Now!

KRA Lead Technician

Seeking Experienced KRA Lead Technician to Join Our Team.

Job Description

Key Result Area

Seat Function: Lead Technician

Report to: Project Coordinator

Work Hours: Full time, Typical Hours Mon-Fri 7am-4pm, Overtime, after hours and travel required occasionally

Pay: TBD based on experience/ask HR

Mission: The focus of this position is to ensure projects are completed with quality while directing a team.

Roles:

• Complete Projects on or Under Labor Hours (Project WINS)
• Ensure all work meets Empire’s Quality Standards and Passes a QC
• Communicate Often and Early with Clients and Co Workers
• Ensure proper Tools and Equipment are On Site to Conduct Work Safely
• Document Closeout, Notes, Pictures, Time, Checklists in D-Tools

Measurables:

• Complete D-Tools Daily
  • Project notes, project photos and time spent on job
• Maintain Weekly Quality Control Issues to be less than or equal to 0
• Contact one candidate a week to help build the company hiring pipeline

COMPANY GROWTH GOAL: 35%

Apply Now!