Here are the top 3 reasons our customers gave when asked why they decided to hire us and why they continue to use us as their technology vendor of choice.

 #1 Empire’s Response Time for Quotes and Service Calls

“Empire is extremely responsive and that was not the case with our previous vendor.  We get service either same day or next day and when they give us a time frame, it’s accurate. Response time means a lot when a phone is down. When I need a quote, I get it quickly, and Nathan’s not there up-selling me.  The team is very trust-worthy.”

-Office Manager at ATG Electronics in Rancho Cucamonga, CA

#2 Empire helped us make an Informed Decision

“Nathan at Empire Technologies was very responsive.  I posed all kinds of different scenarios and he always responded the same day indicating what would work and what wouldn’t and the reasons why. He answered all of my questions and even educated me about what to look for and be aware of as we selected a security solution.”  

-Board Member at Living Word Assembly in Chino, CA

#3 Empire’s Flexibility, Follow up and Follow Through

“They find the best way to work around our schedule and maximize the dollars that we spend and that’s the kind of technology partner I’m looking for.”  

-IT Director at Harley-Davidson Dealership Riverside, CA

“It’s always a pleasure working with Empire. I never dread a call from them. With technology, there are always variables we can’t control. Even when it’s bad news, they’re on top of it.”

-Project Manager at Telamon Corporation in Carmel, IN

“Empire is dependable.  They show up when they say they will and they have a good solid game plan for what they will accomplish.  Of all the vendors I have hired for a wide variety of things, Empire is among the best I’ve worked with. They’re pleasant to work with, uniformed, professional looking and very realistic with their time lines.”

-Facilities Director at Universal Technical Institute in Rancho Cucamonga, CA

Security systems contractors are an important resource for any business. This is because having a functional and up-to-date, robust security system is important to protect your business. And without your business, you wouldn’t be able to put food on the table. But have you ever thought about what your world would be like with a security systems contractor in Eastvale?

Here are some things that could possibly go wrong if you didn’t have a security systems contractor by your side:

• Who would you call in the event your security system goes down or requires troubleshooting?
• Who would you call for future equipment updates and upgrades?
• Your business would refer back to the days when it relied on a lock and key for every employee.
• Your business would be considered “unsecure” and you might end up paying more money for insurance.
• You would be spending more time and money hiring security personnel rather than one easy system that does it all.

These are just a few points to consider if you were to think about your business before it needed a security system. Of course, you could always just call another service technician or contractor to help you with your security system, but there is a great deal of risk associated with this move, too. Hiring someone you know and trust is a huge concern in the world of business property security.

At Empire Technologies, we have helped businesses throughout the Eastvale community and surrounding areas with their business security systems. And, we can help you with yours, too. Don’t waste time thinking about what your business world would be like without a security systems contractor in Eastvale. Call Empire Technologies today at (909)321-2570 .

Relocating a business is quite complex when considering how to restructure the IT system. Below is a list of 3 common mistakes that are made by IT professionals that should be avoided if possible:

1. Do Not Assume Liability for Carrier Services Delivery and Logistics.

What is important to remember is that carriers such as AT&T and Verizon never follow their schedule installation times. They come and go as they please, make critical errors in order details, and never have a reliable schedule. As a result of this, an IT professional who makes unrealistic promises based on the schedules of these companies is making their professional reputation look flawed. Thus, it is recommended to not take the responsibility for the service coordination. It is best to outsource this to a third party that can rely on.

2. Do Not Be Afraid to Tell Your Staff to Expect Some Downtime

What senior management has to realize is that in order for an IT system to be implemented properly, there is going to have to be some downtime and the results will not be immediate. To avoid conflict, tell the staff your scheduled downtimes even if you plan on keeping the system running. This will allow you to have less complaints and miscommunications.

3. Take the Necessary Time to Properly Plan the Project

Relocations can be rushed at times. Many mistakes occur when there is a lack of planning between the IT department and the senior management team. Usually it is best to discuss the following: new floor plan, complete list of employees and work stations, system backups that are required, server capacities for adding new personnel, necessary upgrades, the requirements of the new software, network switch capabilities, and relocation timeline.

Having a team that guides your IT department and senior management team is a major asset. At Empire Technologies, we specialize in this process and can be a great asset to implement our location in the most effective way possible.  For more information or to schedule a free quote, give us a call today at (909)321-2570

We wanted to share with you the three most common mistakes we see IT guys make when relocating companies.

1. Don’t Take Responsibility for Carrier Services Delivery and Coordination

As we’re sure you are aware, carriers like AT&T and Verizon always take longer than expected to install service. They do not provide accurate timelines, they tend to screw up on order details and their install technicians tend to show up unannounced. Many times we see that it falls on the IT guy to coordinate the service delivery and when things go wrong everyone tends to blame the IT guy.

Here is what we recommend.

Don’t take responsibility for the service coordination. Refer the business to a third party you trust. We use www.telecomquotes.com.  Make everyone aware at the very beginning of the potential problems that carriers have. Someone must stay in regular communication with the carrier to make sure the service delivery is on schedule.

Another important note here. If possible do not get involved with phone or fax number porting and installation. Too often this becomes a mess and its better left to the phone vendor. You can always call empiretechs.com to help with that.

2. Tell Everyone to Expect some Downtime

Many times we see that Management somehow expects their systems to stay up and running during a move and in some cases they pressure the IT guy to pull this off. Even though it can be feasible to keep things running there are usually some hiccups with actually pulling it off and when things go wrong its the IT guy again that takes the blame of course.

Here is what we recommend.

Even if you have a plan on keeping all or some systems running, let everyone know to expect some sort of downtime throughout the move. Explain that you are doing everything you can to minimize the down time and give them a realistic time frame for resolutions. Make sure you communicate this to everyone in the organization to protect your rep.

3. Take Time to Plan the Project

Most of the problems that arise during a relocation are due to bad or no planning. Even the smallest projects can become complex and require someone to plan things. The relocation usually has to do with growth or expansion which can put new stress on the IT systems. Its important that there are several discussions at the beginning and closer to the move date with the organization on what, when, why, how, and where.

Here are some items that should be thought about and in most cases are essential to have:

• New Floor Plan showing where everyone will be located
• Complete list of new employees or workstations
• System Backups to be done
• Server Capacities for adding new employees
• Possible Upgrades
• New Software requirements
• Network Switch Capacities
• Relocation Timeline

Finally having the right team of people and partners in place to guide and perform is critical to any projects success.

Every business today needs a functional security system. Today, security systems are also available as a keyless entry system, which means no more keys, no more hassle, and no more security risks. With a keyless entry system installed in your business, you take security matters into your own hands, gain more control, and even save money. Empire Technologies should be your first phone call for Keyless Entry Security System Installation Service Repair in Victorville.

So how does a keyless entry system actually work? And how do you know it will work for your business? If you have an office or other retail location, then you should have a security system to protect your inventory, your staff, and your other assets. Today, keyless entry systems are also a great form of security system that are easy to set up, easy to install, and easy to call for service should you need it.

At Empire Technologies, we have the necessary tools, resources, experience, and professionalism to install a keyless entry security system in your business. We’ve worked with hundreds of businesses of all shapes, sizes, and industries with their security systems, and we can help you with yours, too! We’ve installed various security systems, including:

• Security cameras
• Access control panels
• Burglar alarm systems
• Construction site security cameras
• Intelligent video security camera systems
• Perimeter intrusion detection systems
• Keyless entry security systems

Empire Technologies has the necessary tools, equipment, and resources that your business needs. Our professional team is proud to serve our clients—businesses, just like us—with their technical needs, including commercial and industrial keyless entry systems.

For more detailed information on how Empire Technologies can help you and your business with your keyless entry security system, call our team today for a free quote. We will be more than happy to visit your location and offer our expertise and solutions that are right for you and your business.

Call Empire Technologies today at (909)321-2570 for Keyless Entry Security System Installation Service Repair in Victorville.