When I need a quote, I get it quickly, and Nathan’s not there up-selling me. The team is very trust-worthy.
I’m an office manager, not trained in telecom, so when we have an issue with our phone service provider, I appreciate that Nathan will come in and provide the technological expertise necessary to resolve those issues.
Nathan at Empire Technologies was very responsive. I posed all kinds of different scenarios and Empire always responded the same day indicating what would work and what wouldn’t and the reasons why. He answered all of my questions and even educated me about what to look for and be aware of as we selected a security solution.
They find the best way to work around our schedule and maximize the dollars that we spend and that’s the kind of technology partner I’m looking for.
On several occasions, I have contacted Empire on a last minute, urgent request basis and in each incident, our situation was remedied with excellent service, quality workmanship and very capable, friendly personnel. In addition we have used Empire Technologies Group for all our voice and data infrastructure needs, in each job the results were outstanding.
I would not hesitate to contact Empire for all our telecom needs and truly value the relationship we have established with Nathan and his firm, Empire Technologies Group.
Personally I tip my hat to the impressive team communication and work ethic in meeting our telephone needs. Empire is a first class organization.
The phone system that you guys installed for our office is a huge success throughout the office. We love the professional ad on-hold music, the conferencing options and the cool software options built into the phones. Your team was great to work with and we’ll definitely be in touch when we need more phones!
Thank you for helping us with the new security system. Your advice and thorough consultation was very helpful and we are happy to say that since our system was installed we have seen our product shrinkage decrease by nearly 100%. The system has more than paid for itself after just a couple of months and we really appreciate it!